We probably feel we know a lot of what goes on at Church House and the Presbyterian Church in Ireland generally, as we hear about our various missions and outreach projects, maybe attend events or General Assembly and obviously listen intently to our ministers in the pulpit on a Sunday! But did you ever stop to think that there is also an army of workers involved with PCI who carry out a huge variety of jobs Monday to Saturday too? At Trinity we have not just one member of our church family working directly for PCI in a different capacity, but three!! Over the next few weeks we thought you might be interested to read a little more about some of the work that goes on around us but maybe not often highlighted.
Each of our three kindly agreed to answer a few questions to help give us an insight to their role – let’s start with Kellie!
I am the Clerical Officer at Adelaide House Residential Home. PCI has multiple residential and nursing care homes throughout Northern Ireland that are run under the auspice of the Council for Social Witness. We also work closely with the different health trusts throughout the province. I oversee all the admin in the home which ranges from answering phones and basic admin duties, to managing resident’s admissions and fee payments, authorizing all the invoices for the home, liaising with residents, their families, social workers and Health and Social Care Trusts in order to manage and answer any financial questions that may arise during the resident’s stay with us.
How long have you worked for PCI ?
I have worked for PCI for a little over two years now. I took 7 months out for maternity leave when Sam was born and will take another year this spring when Littlest Scott arrives!
What’s the busiest time of year for you and why?
March is the busiest time for me at Adelaide House. January is often very busy with finalizing year end accounts etc, but March – April is when fees for care homes usually rise. We get notified yearly by the HSCT that the fees are rising and I then have to work closely with them and personnel at the Assembly Buildings to make sure all the residents and families are aware of the change. It’s a lot of phone calls, emails and letter writing as well as addressing concerns and getting standing orders set up with banks and health trusts!
What hobbies/interests/other jobs do you have outside PCI?
Aside from being a wife and mama (the best job ever!), I also run my own wedding and family photography business. Last year was my first year shooting weddings and this year and next are nearly booked solid with weddings! I also photograph families and newborns so I’m kept pretty busy!
What do you think is the most important skill for you to have to do your job?
Not only do I have to be dialed in administratively and understand how to be self-motivating and efficient with a keen eye for detail, but empathy and patience is a huge part of my job. This job has really opened my eyes to the reality of age and that, by the grace of God, we will all be there one day. If I’m talking with a family member or a resident, it is important to place myself in their shoes and think “How will I want to be spoken to when I’m at this stage in my life?” or “How would I want my parents treated?” I have Isaiah 1:17 written on my desk (“Learn to do good; seek justice, correct oppression; bring justice to the fatherless, plead the widow’s cause.”) so that I can always be reminded the importance of that mindset.
Thanks Kellie, for sharing with us . If you would like to know more about Adelaide House please follow the link here www.presbyterianireland.org/Mission/Mission-Projects/Adelaide-House.aspx
Also if you want a great, chilled photographer check Kellie’s other profession out here www.kscottphoto.co.uk